General Support
Use this email for account, login, app setup, and general questions
Email: [email protected]
We respond quickly from 9:00 AM to 11:00 PM
If you have any problems, please email the fbajee Support team first. Messages sent from Dhaka are read quickly. If you write questions related to bKash, Nagad, and Rocket separately, the answer will be clearer.
Download the fbajee app See Help Center
Sending a direct email makes tracking easier. For fbajee Contact there is one essential tactic: include the issue, user ID, and the time together so the fbajee Help team quickly understands where you are stuck.
Use this email for account, login, app setup, and general questions
Email: [email protected]
We respond quickly from 9:00 AM to 11:00 PM
Email this address about device changes, suspicious logins, or account verification
Email: [email protected]
A reply is sent after verifying two pieces of information
If you have issues with APK file, Android install, or updates, this address is useful
Email: [email protected]
Especially identifies the correct version on older phones
For a quick reply, the correct subject line is crucial. Dhaka and Chattogram users should email under the same rules, so you get subject-based responses without a queue.
| Request Type | General Response | What to Send | Note |
|---|---|---|---|
| Login Problems | 24 Hours | User ID and Screenshot | Subject: fbajee Login |
| Install App | 13 hours | Phone model and Android version | Also include the APK file name |
| Account Verification | 48 hours | Name, number, and matching information | To Security Team |
| bKash, Nagad, Rocket | 36 hours | Transaction time and reference | Enter BDT information correctly |
No documents needed, just clear information, and take the next steps after reading the reply
Time is saved if you don't repeat the same question; the help center has short guides, and these often work faster than emails
New users can start in 3 steps
Directly accessible from the fbajee App
What you'll need to open a new account is clearly written
Check against the fbajee Register page
What to do if you forget your password or the code doesn't arrive
fbajee Login problems detected quickly
Sometimes on older Android phones you must grant APK permissions; following this makes installation and opening easier
Besides mail, some tasks can be done from the help page; for small questions, look there first, then email fbajee Contact if needed
Short answers to common questions
See answers to easy questionsCiting Dhaka in location-based questions speeds up case handling
Read about fbajeeIf the app won't open, first fbajee app page See if login gets stuck fbajee Login Instructions Will be needed
If you want the fastest solution, open APK and check email, then place fbajee Support team's reply in one place.
Download fbajee APK